Ms. Hallux: "Hi! Does Dr. Grumpy have Youtube at his office?"
Annie: "I guess so. I mean, we have internet access."
Ms. Hallux: "Okay, my toes do this weird shaky thing at night, and my boyfriend filmed them and put them on Youtube. Can your doctor look at them and tell me what it is?"
Annie: "Are you one of our patients?"
Ms. Hallux: "No, why?"
Annie: "To get the doctor's opinion you're going to have to make an appointment and come in."
Ms. Hallux: "I don't need to come in. I don't have time for that. Can't he just look at the video and tell me what it is?"
Annie: "To give an opinion he'd have to see and examine you, and get a history and..."
Ms. Hallux: "Why does every doctor's office tell me that? No wonder nobody can get proper care anymore." (click)